Customer Testimonials

I'm writing to tell you how much we appreciate you and Catnaps. Since we started boarding our cats with you last year, our vacations have become worry free. In the past we'd hire a neighbor to come in and feed the cats and change their litter. I was always worried about them locking the keys in the house and the cats starving or something crazy happening. Then there were the phone calls saying "your son came home from college this weekend, do you still want me to go in the house to take care of the cats"? Then I'd have to call home, find out his plans and call the sitter back......And I always worried about whether or not a non-cat person would recognize the symptoms of a sick cat and get them to the vet in time.

Boarding at Catnaps has taken all of those worries away. We drop off the cats the day before we leave, finish packing without "help from the cats" and leave for our trip worry free. You are such a "Cat Person". It's obvious you have a second nature about you that understands cat language. You have made observations about our cats that we had never noticed. There's no doubt you pay close attention to them and make sure they're well cared for and entertained.

Dave and Leland, the cats, seem to know when we're going away. They never seem to mind getting into their carriers to head over to Catnaps. They come right out of their carriers now and into their little apartments. When we pick them up they're never in a hurry to leave. They almost seem disappointed to be coming back home from their vacation!

Thanks again for allowing us such peace of mind while we're away.

Gloria, John, Dave and Leland

Heidi was a "changed" cat after her stay with you! She was very affectionate, patient, and in tune with our daily habits and we thank you for that! How can a cat come back from boarding and be sweeter? Your magic touch! We even got her the Mewvies and she still loves the chinchilla the best! Thank you!

Dave & Kathy

"Catnaps Hotel was a wonderful place to board our two 13 year old cats for two weeks. We loved the size of their room and they loved the quiet atmosphere and all the climbing toys. We appreciated the care Ann, the proprietor, took in understanding our "girls" likes, dislikes, food, medicine etc. This is the first time we boarded our cats where they actually were so comfortable that they wanted to stay sleeping when I came to pick them up. We will be using Catnaps Hotel again!" ~ Pat R.

"I wanted to drop a note of thanks for the wonderful care you gave our cat recently. I'm so glad I found out about the Catnaps hotel. I usually board our cat Lily where I also board our dog. When I pick her up she's a bit nervous and seems to take time to readjust at home. When I boarded her with you, she came home happy and right back into her usual routine. You could tell she was happy and had been taken care of ... She is a 16 year old cat, so it was great to see she did not feel so stressed after being boarded. I will always bring her to you from now on. I'm so glad I found out about you." ~ Yvonne M.

"Dear Catnaps Team
Just wanted you to know that when I brought my ‘Gray’ home he was playing and running around as though he had never left home. Usually it takes him a day or two to recover from the trauma of being boarded away from home but the Catnaps Team must have a magic touch because he acted like he had been on vacation too. Thanks again and see you in few months when we plan our next vacation." ~ Jean M.

"Thank you so much for watching our four babies while we were on vacation. And especially thanks for doing the extra effort and spending time working with them for their first trip away from home in a very long time. We're already recommending you to friends and we'll be back next time we take a trip." ~ Ron & Maddy

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A new "hotel" in Clarence offers deluxe ... Check out the entire article from the Clarence Bee right here.