FAQ

  • Do all the cats play together? Can my 2 cats stay in the same room?
    • Only cats from the same family are allowed contact with each other. Yes 2 cats can comfortably occupy a luxury suite if they get along well.
  • How often are the cats exercised?
    • As often as time permits, but at least twice daily.
  • How can I pick up my cat if I'm returning late Saturday or on Sunday?
    • If you pre-pay at check- in, a friend or family member can pick up the cat with your authorization. Schedule the pick up for Saturday morning and your cat will be home to greet you when you return. Otherwise, the next opportunity to pick up is Monday.
  • Can I visit prior to boarding?
    • Certainly- it may seem less stressful for you when you are able to see where your cat will stay, and we can help you choose the proper accommodations.
  • What if my cat gets sick?
    • First we make every effort to contact you before incurring vet bills. You must specify an emergency contact person on your paperwork to provide transport to vet. In an emergency we will contact the Greater Buffalo Veterinary Emergency Clinic if your vet is not available. Vet bills are the owner's responsibility.
  • What if my cat needs medicine?
    • We administer oral and topical medications if your cat can be handled safely. If not, we cannot guarantee that he will receive it. We do not give injections or board diabetic cats. The $5 per day fee includes giving one medication up to twice daily. Additional doses and/or medications are an additional $5 daily.
  • What about long term boarding?
    • There are no discounts. 4 week maximum.